ClientesCases of success
Documentation Tool

Industry

Insurance


Profile

Argentinean leading Company for insurance market.

La Caja

Challenges

  • The business is supported by a high percentage of legacy applications with inaccurate and out of date documentation
  • Programs documentation very difficult to find and update.
  • No methodology in place for programs and processes documentation.

Solution

  • Put in place a methodology to collect and update the existing applications documentation.
  • Establish a methodology for new programs and processes documentation.
  • Develop a Knowledge base Web Application for managing and supporting the new documentation methodology implemented.

Results

  • Increased reutilization of software programs & components, due to better knowledge across the company.
  • Improved learning curve for new developers.
  • Improved software quality and development time for new programs developed.
  • Better integration of functional, business and technical documentation.

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